Shipping & Delivery
AUSTRALIA
Orders over $150 – Free | Orders under $150 incur a $10 shipping charge
Delivery time is 1-3 Business Days*
INTERNATIONAL
Orders over $600 – Free | Orders under $600 incur a $30 shipping charge.
Delivery time is 5-14 Business Days* sent through Auspost.
Domestic
PLEASE NOTE: Any shipping promotions, such as free shipping on domestic post will be sent STANDARD, not EXPRESS and may take up to 3-6 business days for delivery.
All domestic orders are sent via Australia Post*
Free Domestic Shipping is offered for all full priced purchases over the amount of $150.00* This does not apply to returns, an additional charge of $10 will be incurred upon each re-post for any return, exchange or change to any original purchase no matter the value.
Orders are dispatched once funds and postal details have been confirmed. Please note in some cases this may take up to 24 hours. Orders received before 1pm will be shipped same day by Australia Post, if not inclusive of Preorder item/s.
If sent via Express Australia Post, Australia Post guarantees next day delivery within the network before 5pm via Express Post. (see www.australiapost.com.au for network postcodes) Express Tracking Number may be provided upon request. If signature on delivery is required, this must be requested in the delivery notes, once order has been processed we cannot guarantee signature on delivery if the item has already been dispatched.
*Please Note: If your order is made during a SALE or PROMOTIONAL period, due to high traffic your order may be slightly delayed in dispatch and we can not ensure next day delivery. For further information please contact shop@khlassik.com.au
International
International Orders are sent via Australia International Post at a flat rate of $30. DHL Courier requires the addressers signature upon delivery for confirmation of arrival, however Australia Post does not. Estimated delivery time is 5-14 working days for both delivery services, depending on your location. Our international shipping does not provide insurance on your goods. If you wish to add insurance onto your item please contact us at shop@khlassik.com.au
Taxes & Duties – Khlassik unfortunately cannot be held responsible for any possible duties and taxes, which may be applied by customs in the country where delivery is placed. The responsibility for any custom duties, foreign taxes or other fees, which may be, imposed rest with the customer.
Please contact your local customs office for more information regarding taxes and duties payable in your region.
Policies
Delivery dates supplied by Khlassik is a best estimate only and Khlassik will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Occasionally we may run low on supply of popular item and be required to wait on delivery from our supplier. We will contact you via email/telephone in this instance. If we cannot supply in an agreeable time frame, we will refund your purchase. We understand that delivering what you order, when you want it is the most important thing we have to do. If something goes wrong – please email us at shop@khlassik.com.au and we will aim to resolve the issue as quickly as possible. Please note delivery times will change if a Pre-Order is included in your purchase. The entirety of an order will be sent upon the arrival of the pre-order item/s. A request can be made to have available items sent before pre-order arrival via shop@khlassik.com.au with additional shipping surcharges applied for parcels valued under $150.00. By placing an online order or purchasing in-store with Khlassik you are agreeing to the terms and conditions as stated above.